I'm a data-driven product designer, who loves working on complex systems, creating user-centered and ethically humane design.

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Product Designer

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M.S. in HCI, University of Maryland

project(s)

Product Design - research, conception & prototyping

A Software System Solution for E-bikes

Hyena Inc. | Web system design

Designing a new feature in the bike service tool to serve the need of the regional service center.

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Hyena software system runs on a desktop, a laptop, and a mobile device.

Product Design - reserach, conception & prototyping

A Residential Property Management System for Communities

KNST Co., Ltd. | Mobile application design

Redesigning an online service ordering experience by identifying the user needs to provide a user-friendly process.

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Smart Daily app shows new features for the online ordering service.

Evaluation Research - heuristic evaluation & user testing

An Online Booking Website Designed for Campers

Tentrr.com | Web usability research

Conducting usability research on the online campsite booking website to discover usability issues and propose possible solutions.

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article(s)

Dec 9, 2022 - 9 mins read

Co-design customized hearing aids with hearing-impaired people

We started an inclusive design project doing the co-design with a participant with a hearing impairment to find customized solutions to solve challenges that happened in her daily life. Most of the solutions that we came across focus on deaf people, which is not the case for our participant. We would like to explore her unique experiences, identify technology exclusions that she faces in her daily activities, and devise technological solutions to address the problems.

Inclusive Design

On the side, I always think about how the product design influences users' behaviors and the design mindsets/strategies behind it, which always surprises me. I enjoy talking to random people and learning something new from them, either their life experiences or tips for finding a parking space in an overly crowded city.

Medium

Github